Transitioning from a perioperative nurse to a leadership role in an Ambulatory Surgery Center (ASC) presented me with numerous challenges, but none were as daunting...

Welcome to A Day in the Life of an Administrator, our online column, where we sat down with Cynthia Wiersema, director of nursing at NANI Vascular in Fort Wayne, Ind...

Each of your staff members has a unique personality....

Your team looks to you for guidance, especially during times of change or turmoil. As a leader, you need to maintain the lines of communication and practice an open-door...

Improvements in both workflow and staff attitudes are part of a leader’s responsibilities, but your interventions in these areas don’t need to be major to make...

Some leaders, especially those who possess strong empathy and emotional intelligence, can funnel themselves into a trap....

A generational gap has formed in the workplace and beyond between the twentysomethings of Gen Z and seemingly everyone else....

Outpatient surgery centers have earned a reputation among healthcare providers for being “easier” places to work because the patients are relatively healthy...

It takes a concerted effort to not only recognize the need for change in your workplace culture, but also to do something about it....

Spring is the season for conferences and live events, which can go a very long way toward revitalizing your outlook....

People often rise to leadership positions due to the excellent quality of their work, but then may have a tough time letting go of that work in their new position....

Leaders can sometimes fall into the trap of acting like they have all the answers, and even perhaps see themselves as the hardest-working person in the room....

Great leaders recognize that trust is the key to any truly functioning, productive relationship....

Immersed in their day-to-day, employees can often lose their sense of the ultimate reason they are working so hard....

Although surgery demands the in-person presence of most employees, some nonclinical personnel may work remotely or on a hybrid basis....

Leaders absorbed in the weeds of “hard” tactics, strategies and policies often can neglect their “soft” people skills....

Many modern surgical facilities are drowning in the massive amount of data they routinely collect from patients, payors, charting, equipment and more....

The calendar says 2024 — and that means the start of a new year of performance improvement projects. You know, those multiple continuous initiatives during...

Your organization may institute changes that affect the entire team, so expect that every member will have different reactions to the change in status quo....

As a team leader, one of the most important things you need to do is pay close attention to any activity that signals conflict among team members....