Unlocking the Power of Closed-Loop Communication: An Essential Skill for Your Patients’ Safety

Many of our habits and techniques in patient care stem from one intent: to prevent harm to our patients. We count to prevent retained surgical items. We maintain sterility to prevent infection. We perform a time out to prevent wrong-site, wrong-side, and wrong-patient surgeries. We apply proper positioning to prevent unintended injuries. We implement a multitude of safeguards to avoid harm. 

We diligently strive to keep our patients safe. But there is one tool that you likely do not utilize to its fullest potential to optimize your patients’ safety. You always have it with you, and it costs nothing to use, but you may not realize its importance.

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