Great leaders recognize that trust is the key to any truly functioning, productive relationship....

Immersed in their day-to-day, employees can often lose their sense of the ultimate reason they are working so hard....

Although surgery demands the in-person presence of most employees, some nonclinical personnel may work remotely or on a hybrid basis....

Leaders absorbed in the weeds of “hard” tactics, strategies and policies often can neglect their “soft” people skills....

Many modern surgical facilities are drowning in the massive amount of data they routinely collect from patients, payors, charting, equipment and more....

Your organization may institute changes that affect the entire team, so expect that every member will have different reactions to the change in status quo....

As a team leader, one of the most important things you need to do is pay close attention to any activity that signals conflict among team members....

Do members of your team check in with you often, even just to chat?

It’s hard to let go of handling things yourself — even the smaller items — instead of sharing the load....

As the year comes to an end, review your 2023 goals and prepare for your 2024 plans....

The holidays are here, and hopefully you have a bit of downtime to relax and recharge....

When there are problems in any organization, individual team members can react in various ways....

In many organizations, the default tactic is to funnel senior staff or veteran newcomers who have significant experience into leadership roles, even if some who fit those...

You’ve heard the expression “my door is always open” to encourage open communication in a workplace. As a leader at a busy facility trying to practice this...

Sometimes you can’t quite put your finger on why there is a level of discord across your team. Often, no single incident propels this negativity, so you cannot address it in a...

Leaders often find themselves in the position of doing more with less — less supplies, less staff, less time to get everything in perfect order before the next wave of cases...

A great leader doesn’t look at their team and expect all their team members to act and think just like them. Instead, they assess, understand and appreciate each team...

Many experts recommend deep breathing exercises and a “think before you speak” approach when you are confronted by challenging or stressful situations....

You may be hearing your employees, but are you truly listening to them? As a leader with a multitude of responsibilities that ultimately fall on your shoulders each day...

The pandemic, and its attendant conference cancellations and unprecedented disruptions, severely altered the rhythms of many leaders in terms of networking...