Our "Above and Beyond" program allows staff members to nominate their colleagues for recognition whenever they are seen upholding our facility's core values, which include always putting the patient first, being inclusive,...

The coronavirus has forced us to change how we present ongoing education for our medical center's 120 perioperative team members. Monthly staff education at our hospital used to occur in a large conference room...

It's important to keep everyone on your staff engaged and connected, and fun group activities can help create a sense of community among the team. Try inviting members of your perioperative department to submit unique...

Discharge can be a confusing time for patients and their family members. The after-effects of anesthesia cause some amnesia, and the information and directives about post-op care are given when family members might be...

We created a custom handoff form that's placed on top of each patient's chart to keep staff abreast of pertinent information that's not typically part of their medical record. In addition to noting case start and stop times...

Every January, managers from the OR, anesthesia and central sterile gather to review our hospitals' policies and procedures in order to make needed changes. Because representatives from many different disciplines...

It can be challenging to connect with patients or family members who have hearing or vision impairment, or have limited English proficiency, especially if staff don't have the auxiliary aides necessary to communicate effectively....

We have a multi-step protocol to complete for each knee, hip and shoulder replacement patient before the day of surgery. This protocol includes making pre-op calls to conduct a health assessment, an in-person visit...

Our facility's break room is very small, so we've posted a sign that says only six employees at a time can gather there during the pandemic. Numerous staff members are on break at once, though, so we spaced chairs...

Reprocessing techs in our hospital who prepare instrument sets for sterilization use a seven-point checklist to ensure trays have been properly assembled. The checklist helps techs ensure instrument sets are loaded properly,...

Staff who need to call a code blue during an emergent situation sometimes hesitate to ask for help. In our hospital, nurses are educated and encouraged to call a code as soon as the need arises. An educational program...

Most patients are nervous before surgery, especially now when family members and loved ones are unable to wait with them due to COVID-19 restrictions. That's why we tap into the calming effects of aromatherapy. We hand out...

Patients who undergo surgery on their birthdays definitely deserve special treatment, so we make a point to scan the case schedule every morning to check if a patient is celebrating a life milestone. If they are, we surprise them...

We purchased four rolling desks that are used in our pre-op/PACU area. Staff like the adjustable surface, which lets them sit or stand while working. Each desk has plenty of storage space and a shelf where staff often keep...

We send patients home with blue neck pillows made from memory foam for ergonomic support and personalized handwritten notes from their surgeons. Some patients have lengthy drives awaiting them after surgery,...

Last year was obviously challenging for our surgery center. The staff was physically and emotionally exhausted from working in one of COVID-19's first national hot spots, and sorely needed the annual holiday dinner...

Patients were already a bit nervous when they would arrive for their endoscopies or colonoscopies, and we noticed that sitting in the waiting room watching the news would often stress them out more. We thought, why not get rid...

If you want to reduce foot traffic in operating rooms — traffic that can lead to increased surgical site infections, distractions, airflow disturbances and decreased efficiency — slide a Do Not Enter sign in laminated holders...

You're on mute." Yeah, I'm that guy on Microsoft Teams. You'd think that after nine months of remote meetings I'd remember to toggle on my mic when it's my turn to speak....

To help our surgeons find their patients quickly and easily in recovery, we hung a series of color-coded flags on the wall outside each bay. The series of flags are screwed into the wall, allowing us to flip one out as needed....