Who better to learn about delivering top-notch patient-centered care than from somebody who helped the Walt Disney World organization create experiences for its...

Leadership can be lonely, particularly for new perioperative administrators and directors who suddenly find themselves thrust into a management role after spending...

This year’s OR Excellence will be an extra special gathering. For the first time since 2019, the three-day meeting for the industry’s top surgical leaders will once again...

2022 OR Excellence Schedule at a Glance Sept. 28 – Oct. 1

The 2022 OR Excellence Program

Jane Lodato used to be an overworked and overstressed Silicon Valley executive before discovering the power of mindfulness, the practice of being present in the moment....

Yale Medicine in New Haven, Conn., runs one of the top total joint replacement programs in the country thanks to a talented and forward-looking team of providers...

In his previous life, Dennis Snow taught Disney cast members and other execs how to center on service excellence, and is the coauthor of two books that share...

One of the quintessential symbols of summer is the All-American cookout. From the smokey grill to the endless supply of ice cold drinks partygoers down to beat the heat, the sights,...

It can be difficult to diagnose the signs and symptoms of postoperative delirium in patients. “We knew we had to educate our staff about the condition, but felt that presenting the information with a PowerPoint presentation...

The advanced pump and fluid exchange system on Zeiss Medical Technology’s Quatera 700 phacoemulsification platform provides cataract surgeons with enhanced chamber stability independent of intraocular pressure....

A bill introduced in Congress this month would create new legal penalties for people who intimidate or assault healthcare employees. The Safety from Violence for Healthcare Employees (SAVE) Act is modeled after protections in place for flight crews and aircraft attendants...

Nothing is more devastating than a preventable surgical site infection (SSI) complicating an otherwise perfectly executed procedure, which is why effective management...

The news cycle is filled with troubling reports of gun violence. Recently, in the span of just three weeks, mass shootings occurred at a supermarket in Buffalo, an elementary school...

After years of negotiating with vendors to purchase supplies for our busy ophthalmic surgery center, we finally found an easier and less stressful way to score...

Our busy surgery center mainly performs orthopedic procedures and we’ve purchased surgical power tools multiple times. As the facility’s administrator and a physician assistant,...

The sudden and significant impact of the pandemic put infection preventionists at the forefront of efforts to keep staff and patients safe. Their knowledge and guidance...

Patients never like to be surprised on the day of surgery, especially if that surprise is that they owe money. That is why the staff at Eye 35 ASC in Schertz, Texas, has insurance verifiers call all patients prior to...

There are plenty of ways for surgical nurses to develop their leadership skills outside of the OR. Nurses who share their expertise enhance their own knowledge and skill level...

Celebrating National Nurses Month in May highlighted the importance of showing staff how much they’re respected and how much their hard work is appreciated. Ownership at Florida Medical Clinic came up with several ways...