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2020 Issues
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Surgeons sometimes obsess over screen size, so fixated on a monitor's diagonal length that they overlook the 3 P's: positioning, proximity and pixels. Yes, size is...
To remind the surgical team of the correct surgical site, we printed out stacks of "left" and "right" signs and laminated each one. In pre-op, we clip a sign to the patient's...
Ever cringe when you overhear your front desk receptionist answer a patient's question (complaint) with all the warmth and compassion of a cactus? You might want to try...
Surgeons have a love-loathe relationship with safety scalpels. On the one hand, more surgeons are using scalpels with retractable or otherwise protected blades...
If you’re thinking of getting a Real ID or an enhanced ID when you renew your driver’s license, you’ll want to make your stay at the DMV as pleasant — and as short...
Whether you’re looking to relieve the pre-procedure anxiety of your patients or to help your staff through trying or stressful times, consider adding a furry...
Every year, physicians perform millions of off-label epidural steroid injections (ESI) to treat neck and back pain — despite the risk of rare but serious and sometimes fatal...
Can a urology waiting room designed to look more like a locker room prod men to get a prostate exam? The urology department at Mount Sinai Health System is...
Patients often neglect to share important health information with their anesthesia providers before surgery. They might not realize that taking ginkgo biloba for memory,...
Restaurant gift cards are nice, but if you’re looking for a way to honor your nurses for their extraordinary compassionate and skillful care in a way they’ll cherish long...