Ideas That Work: Party Planners

Patients who undergo surgery on their birthdays definitely deserve special treatment, so we make a point to scan the case schedule every morning to check if a patient is celebrating a life milestone. If they are, we surprise them with a YETI tumbler filled with chocolates, a cake and a happy birthday banner in either their pre-op or post-op bay. It takes only a few minutes to prepare the surprise, but recognizing a patient's special day wipes away the stress they might be feeling and brings a smile to their face.

Bill Willis, RN
Vance Thompson Vision
Sioux Falls, S.D.
[email protected]