Cynthia Hawks, BSN, RN, CNOR, CSSM, surgical clinical coordinator for neurology and ENT at Memorial Hermann The Woodlands Medical Center in Shenandoah, Texas, has had a copy of the April 2020 issue of Outpatient Surgery...

Intermountain Healthcare in Salt Lake City has contributed $20,000 to Valley Regional Transit to expand its Rides2Wellness Program, which helps people get to their medical appointments by providing free transportation....

The Healthcare Sterile Processing Association (HSPA) recently hosted a webinar during which three guest speakers discussed strategies to maintain individual positivity and enhance the culture of the workgroup. One of...

Surgical teams take great care in cleaning surfaces, prepping the patient’s skin and making sure barrier protection is in place to reduce the risks of surgical site infections (SSIs). That might not be enough to address what's wafting in the air...

Any patient arriving on the day of their surgery is going to be anxious. That anxiety will only grow, and their satisfaction will decline, if their surgery is delayed because of inefficient room turnover times. Getting ORs ready for the next case...

In March, the Association for the Advancement of Medical Instrumentation (AAMI) updated ANSI/AAMI ST91:2021, its standard for the cleaning and storing of flexible endoscopes. The new guidance document — which addresses...

No industry has been untouched by the Great Resignation, with organizations of all sizes and kinds struggling to retain their best employees — forget finding new talent to fill open positions. The healthcare field has been particularly hard hit...

Cohen Children’s Medical Center in New Hyde Park, N.Y., recently opened the Pediatric Surgical Operating Complex, a $110 million, 24,000-square-foot, state-of-the-art facility where surgeons perform cardiothoracic, neurologic,...

Coastal Orthopedics in West Bradenton, Fla., recently opened an 88,000-square-foot headquarters that houses a 25,000-square-foot, six-OR ASC on the second floor with 25 pre- and post-op bays and six extended stay rooms....

Change is difficult, especially in health care. Even if an idea sounds easy to implement, getting the effort off the ground and your team on board can be the hardest part. But this didn’t deter Memorial Sloan Kettering Cancer Center...

How do you ensure patients will remember their post-op care instructions and push your patient experience scores from good to great? You do a deep dive and find out where you’re lagging,...

When grateful patients in Central Maine return home from St. Mary’s Regional Medical Center in Lewiston with a successful surgical outcome, the thank you cards they pen aren’t to the finance department. But maybe they should be....

The admittedly strong-armed tactic from orthopedic surgeon Randy G. Delcore, MD, to the anesthesiologists who practice at Cedar Orthopaedic Surgery Center came in 2013. “I essentially issued a mandate and said, ‘You’re not coming to my facility..."

Top leaders and frontline staff at Emory Healthcare in Atlanta are teaming up to find creative ways to provide the best experience for patients from underrepresented groups and partner with the local communities they serve. “We’re not checking boxes,...”

The surgical services team at Ascension St. Vincent Mercy Hospital in Elwood, Ind., is well into year three without a single surgical site infection (SSI). That impressive run has earned its staff the 2022 OR Excellence Award for Infection Prevention....

At the heart of Knoxville (Tenn.) Orthopaedic Surgery Center’s full-circle approach to top-quality patient care is a very simple philosophy: Take care of those who take care of the patients. “I feel like it’s my ultimate responsibility...

This year’s standout performers in surgery show how hardworking and passionate professionals set the standard for safe, cost-effective, satisfying and welcoming care. The profiles of the winning facilities recognize staff-pleasing tweaks...

I’m not a roller coaster guy. Never have been. But last month, during a family trip to Ocean City, Md., my brother-in-law asked me to ride shotgun on the Tidal Wave, a towering steel monster with two...

The team at Eye 35 ASC, a fast-paced, high-volume eye surgery center in Schertz, Texas, doesn’t limit their attention to one or two formal patient safety projects every year. Rather, the center’s tight-knit team operates every day with a keen philosophy...

In a world turned upside-down by COVID and dizzying rates of staff turnover, live, team-based training on how to quickly respond to an instance of the rare but potentially fatal phenomenon of malignant hyperthermia (MH) is...