Speed Up Room Turnovers

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Teamwork and a standardized approach improve cleaning efficiencies without cutting corners.


Any patient arriving on the day of their surgery is going to be anxious. That anxiety will only grow, and their satisfaction will decline, if their surgery is delayed because of inefficient room turnover times. Getting ORs ready for the next case is not just about speed; it must be done properly to maintain patient safety by ensuring surfaces are properly disinfected.

Our high-volume orthopedic ASC has eight operating rooms and a procedure room. Most rooms are full of cases from early morning until late afternoon, Monday through Friday. Surgeons perform about 30 procedures on a slow day, and more than 80 when we are at our busiest. To keep pace with a packed surgical schedule, we’ve developed a successful room turnover process, defined as the time the patient is wheeled out of the OR to when the next patient is wheeled in. Our turnover times range from six minutes for smaller cases to no more than 18 minutes for larger cases such as total knees, total hips and total shoulders. By developing this successful process, we’ve enhanced patient satisfaction and patient safety, promoted teamwork and reduced the cost of delays in the operating room.

A systematic approach

It’s important to have a standardized method of communication to alert team members that an OR is ready to be cleaned and prepped for the next case. When the surgery is finished and the patient is waking up, we call out “status two.” (“Status one” signifies at the start of the case that the patient is in the room and being anesthetized and “status three” is used when the patient is ready to be transported to recovery.) The status two call notifies our perioperative tech and any available staff members that the patient will be going to recovery, and we will need all hands on deck to help clean and turn over the room.

Establishing a methodical approach to room cleaning with clearly defined steps — and educating every staff member on the process — will help your team turn over a room efficiently and correctly. Upon completion of the surgery, task a surgical tech with immediately taking the dirty instruments to the decontamination area while other members of the surgical team stay in the room and start cleaning. After a nurse takes the patient to recovery, they should also assist in the turnover process upon returning.

Clean the OR from the outside in, from the cleanest to dirtiest areas. This system also works well because no one is getting in each other’s way or cleaning the same surface twice and wasting time. It also lets any staff member who comes in and asks if they can help to know exactly where the team is in the room turnover process and what still needs to be done. 

Members of our turnover team work their way into the center of the room, wiping down surfaces with a quick-drying cleaner that has a dwell time of one minute. The team then wipes down the surgical table before cleaning the floor. Mopping can be time-consuming, so make sure you allow enough time for the floor to dry before wheeling in the next patient to ensure no member of the surgical team slips and falls.

To help speed up room turnovers after messy arthroscopy cases, we use an absorbent floor mat during the procedures. We also use a self-contained, self-cleaning closed suction device that collects fluid continuously throughout the case. When the case is over, we roll the mobile suction unit to the docking station, where it automatically empties and cleans itself. We have been looking at options for adding UV lights as an additional disinfecting step, but nothing can take the place of effective and diligent manual cleaning.

 
Simple Steps Keep You Running on Time
PREP MOVES
PLAN AHEAD If a scrub tech needs a particular instrument that is not readily available, they communicate with sterile processing who will then get the item they need and label it with the tech’s name.  |  Northwell Health

When our nurses arrive in the morning, they check the surgery schedule and pull what’s needed for the day. If there are five shoulder arthroscopy cases on the docket, they gather medications and positioning equipment for those cases. They put one set in the OR for the first procedure of the day and the other four sets in anterooms for quick access during subsequent cases. Our scrub techs pull all necessary supplies — such as sterile packs, gloves, dressings and sutures for the next day’s cases — before they leave for the day. That way, the next morning, the scrub techs who are preparing the ORs need to focus only on pulling the necessary instrumentation to load onto their case carts. If a tool is not available, they communicate the need with a rep from our sterile processing department, who will then retrieve the item and label it with the tech’s name and leave it on a mobile cart for them to grab. Obviously, things can change the day of surgery, such as a case cancelation, but it is better to be prepared than to be left scrambling right before a procedure begins, which can frustrate your team as well as your patients. 

Jennifer Parrott

Culture of clean

SAME DIRECTION Operating rooms are cleaned from the outside in, which helps to prevent staff from cleaning the same surface twice.

If you want your staff to take their room turnover obligations seriously, be vocal about it during onboarding, staff meetings and regular in-services. Some staff members are more motivated than others to help turn over rooms when asked, which is why educating them on why the task is critically important always helps. As a surgical leader, you need to manage the staff and the processes. If someone on your team is not pulling their weight, they need to be held accountable. Our anesthesia providers turn over their own equipment, regularly clean the components of the anesthesia machine’s breathing circuit and empty their trash. We all work together here as a team to make sure rooms are readied for the next patient.

When you have efficient turnover times, your patients are happier and less anxious. Busy surgeons are happier, too, because their cases start on time. At the end of the day, they’re satisfied if their patients are not made to wait and they can perform their scheduled procedures without delay.

It’s also important to consider your bottom line. How much money is your facility losing, or not making, when your ORs are not being used to their full capacity? According to a study published in JAMA Surgery, the mean cost for one minute of OR time across California hospitals was $36.14 in the ambulatory setting.

In order to remain profitable, you need to keep your ORs running efficiently, which has a direct correlation to labor dollars. If you’re not starting cases on time, productivity will slip. 

We don’t have shifts at our facility, so staff members understand that they are not going home until the last patient is discharged and the necessary cleaning has been completed. If your schedule gets delayed by inefficient room turnovers, labor costs go up because you must pay staff overtime to care for patients whose procedures end late. No one wants to have to stay longer than they need to after a grueling day, but that does not mean you should cut corners when turning over rooms. We all have the same goal, the same purpose and the same mindset, which is to provide safe surgical care and an experience that leaves patients satisfied. OSM

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