The beauty of the price transparency model lies in its simplicity. You present all-in pricing for each procedure your surgery center offers, and patients pay the advertised...

As elective procedures resume during the COVID-19 outbreak, you need to tactfully communicate with anxious patients, help financially strapped individuals afford surgery,...

Business Advisor: Outpatient Cardiology Is On the Way; Opportunities abound as heart care migrates to same-day settings.

Business Advisor: Unlock Hidden Savings in Central Sterile; 3 ways your techs can lower your instrument reprocessing costs

You never know where you'll learn lessons about caring for patients, so I'm always on the lookout for excellence in service that I can translate to patient care....

If your surgeons have too few or too many of the instruments and supplies they need for a case, your preference cards are inaccurate and outdated. It's too few if your...

We're a couple months into our unlikely — and unprecedented — partnership in which 3 rival hospitals within a 50-mile radius own and use the same ambulatory surgery...

You can improve the patient experience the old-fashioned way by adding compassion to your bedside manner, but you also should be looking for opportunities to leverage...

Business Advisor: Will That Equipment Pay for Itself? The key question to answer before you buy your next big-ticket item.

Business Advisor: Unlock Your Equipment's Hidden Expiration Date; Know years in advance when you'll need to replace big-ticket items.

Business Advisor: Add-On Cases: Friend or Foe? You should always make room for one more case.

Business advisor: Ready to tackle block time. A fair-and-square approach to block scheduling your surgeons will love.

Business advisor: Clearing 8 common EHR hurdles. Anxious over a transition to electronic records? Fear not.

Business advisor: The art of the flip. Ground rules govern when we let surgeons run 2 rooms.

Business advisor: Maximize your marketing efforts. A new way to think about promoting your facility to patients and surgeons.

Business advisor: Low patient satisfaction scores will cost you. Medicare will withhold part of your reimbursement if patient surveys sag.

Business advisor: A master's degree in the business of surgery. Graduate school made me a better leader in the OR and the boardroom.

Business Advisor: We posted our prices online (you can, too). Pricing transparency is the surest way to appeal to self-pay patients.

Business advisor: Get patients to pay in full on the day of surgery. Collect deductibles and co-pays before you wheel patients back.

Business Advisor: Time for timeshare surgery centers? Surgeons can lease ORs, staff and equipment from an existing facility.