Featured Sessions

Beyond the Image of Diversity: How to Create a Culture of Inclusion
Dima Ghawi, MBA, Certified Professional Coach

Dima Ghawi shares information she has gleaned from hundreds of interviews and workplace surveys to teach leaders and business professionals how to create a welcoming and inclusive workforce. Through humorous stories and engaging group activities, Ghawi discusses the benefits of a bottom-up approach, the influence of courageous office culture, and the power of affinity groups. Audiences leave with actionable takeaways to create a more productive, engaging, and inclusive workplace for all.

Critical Elements of Business Plan Development
Randy Heiser, MA

Randy Heiser provides OR directors and business managers with the practical tools and the latest processes to develop and present an effective business plan for new services, facilities, equipment, technology, supplies, and staff. Securing investment for your surgery program is an on-going need. Heiser will help identify and examine the required elements of a well-designed business case and how to obtain/develop them. In addition, case studies of successful business cases will be presented with opportunities for participation by the attendees.

The Art of Human Care: Change the World One Patient at a Time
Dr. Hassan Tetteh

Dr. Tetteh shares his experiences as both a patient whose life was saved and a physician who saves lives, so that people see reflections from his life in their own. In healthcare, both costs and burnout escalate to new highs every day, increasing frustration for all. Through Human Care, Dr. Tetteh redefines what it means to heal and reignites people’s desire to impact the world for good. Audiences are inspired not only to make a difference, but to change the world.