The Power of Emotional Intelligence

Leaders absorbed in the weeds of “hard” tactics, strategies and policies often can neglect their “soft” people skills. This can cause problems with staff who need a leader who appreciates the totality of their daily experiences. When leaders understand and manage their own emotions — as well as those of each team member — a more harmonious, purpose-driven workplace can be fostered. This trait, often referred to as “emotional intelligence,” helps build stronger, more resilient, more collaborative teams and improves the workplace culture. Leaders who act with emotional intelligence will be better able to negotiate interpersonal issues among staff members and have a better grasp of the realities behind everyday operations — leading to good decisions with a higher level of staff buy-in.

A great leader brings emotional intelligence to the workplace.