People Like to Be Heard

Every personality is different and unique. Your one-on-one interactions with each of your team members — or even your own manager — will accordingly feel different and unique, too. One element to keep an eye on across the board is your listening skill. It’s important to “read” each person on their own terms and determine their preferred communication style. Your goal as a leader is to make each person you encounter in the workplace feel comfortable collaborating with you, and to ensure they feel genuinely heard. When your listening skills are up to snuff, it’s a winning formula to move work forward and find solutions to any problem — together.

A great leader knows how to listen and absorb what is being said.