Communication Is Key for All Situations
As the leader, you may need to communicate bad news to your team as changes or situations occur....
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By: Amy Hancock
Published: 10/6/2015
Following knee or hip replacement surgery, patients will be recovering and rehabilitating primarily at home, something that's easy to forget when you're focused solely on the treatment delivered during the perioperative process. But an outpatient total joint replacement program without a coordinated home care component is doomed to failure. These patients demand consistent monitoring, in-home nursing and physical therapy in the days and weeks that follow surgery, care that same-day discharges and non-clinician caregivers can't guarantee. Here's what you need to know about this sometimes overlooked aspect of total joint surgery.
Why home recovery makes sense
Discharging total joint patients within hours of their surgeries and, by association, having them start their recoveries at home, offers advantages on both economical and clinical fronts.
One of the chief aims of the Affordable Care Act — and of Medicare's recently proposed Comprehensive Care for Joint Replacement payment model, slated to take effect in select markets in January — is promoting high-quality health care while reducing the costs of that care. One cost-effective tactic that frequently delivers value is shortening the lengths of hospital stays, when possible.
A hospital stay can cost roughly $2,500 to $3,500 per day, and sometimes insurers dictate a hospital stay, but if not, every day earlier that you can safely discharge a patient saves a substantial sum of money. Certainly you could refer patients to a skilled nursing facility, which is a comparative bargain at about $414 per day, but an adequate home recovery model can cost about $62 per day.
Home recovery also carries benefits for patient outcomes. Studies show that the longer a patient stays in the hospital, the higher the risk of surgical site infection, so speedy discharge and at-home care might actually reduce the risk of post-op complications as well as hospital readmissions.
It's providing them with an encouraging shot of motivation, too. It stands to reason that outpatient total joints programs are seeing such great results because patients aren't staying in the hospital, they're resting comfortably at home. After the rigors of surgery, that's where patients want to be. By bringing the therapy to the patient, there is a higher level of compliance and carry-over of the treatment sessions.
The key to consistency
In addition, home recovery can provide a uniform post-op care regimen to patients who are spending the critical first few days following their joint surgeries outside the strictly prescribed environment of the hospital. Which is why 2 physicians with whom our nursing service works have made it a standard part of their outpatient joints program.
When Ken Cherry, MD, and Christopher McClellan, DO, saw the quality of results they were achieving with advanced implants and targeted anesthesia, they began to forgo the average 3-day hospital stay in favor of sending patients home 3 hours after their surgeries. (See "Yes, You Can Do Same-Day Hips" in Outpatient Surgery Magazine's March 2014 issue.) Their practice, Same Day Joints in Altoona, Pa., now consults with ASCs and hospitals looking to bring outpatient hips and knees to their own ORs.
During their early efforts, though, the stellar surgical results would occasionally fall on inconsistent outcomes after their patients were discharged. The doctors determined that there were gaps in the post-op care the patients received — sometimes they got good home care, sometimes they didn't, sometimes they were compliant with post-op rehabilitation schedules, sometimes not — and these gaps created complications. Clearly their same-day joints service needed to incorporate a consistent post-op home recovery program.
Steps to success
A post-op checkup at home by a visiting nurse making the rounds has long played a role in the orthopedic surgery process, as a follow-up to the care received during an inpatient stay. Outpatient total joints, however, benefit from a more coordinated, more collaborative home recovery program than the standard nurse drop-in arrangements. A program that addresses the following factors can help to deliver high-quality outcomes.
In addition to administering the physician's prescribed care pathways, our nurses are also collecting data: daily pain scores, whether the patient is constipated or nauseated, the existence of edema. The physical therapists are rating joint function, range of motion and the use of mobility assist devices. These "scorecards" are reported back to the physician, the surgical facility and insurers. Also, the availability of electronic monitoring devices means that an attention to detail doesn't have to wait for a scheduled visit from the caregiver.
Results to report
Physicians from all over are intrigued by Dr. Cherry's and Dr. McClellan's same-day joint outcomes. They're the result of a four-part collaboration among anesthesia and their regional cocktail, which stays ahead of the pain; surgeons and their skilled approaches to the hips and knees; advanced implant and instrument technology; and home recovery efforts, which the physicians have credited as a game-changer.
Consider this: over a 2-year period, their outpatient joint patients who have received appropriate home care have seen zero hospital readmissions and an emergency department visit rate of 0.7%. All told, 90% don't require additional outpatient care following the 14-day home recovery program. Two weeks, and they're done. It's thrilling to be a part of surgical innovation, especially when the results are this good.
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