Patients who receive care at the Advanced Spine Center of Wisconsin in Neenah undergo long procedures, leaving patient escorts to sit for hours while they wait. “After a handful of patient satisfaction surveys noted that...

Are you are on a first-name basis with the men and women who bring important supplies and equipment to your facility on a weekly (or sometimes daily) basis? Bill Willis, RN, the ASC director at Vance Thompson Vision in...

Administrative staff can suffer from shoulder, back and neck strain caused by cradling phones between their ears and shoulders for hours on end, so Marisa Ynchausti, RN, BSN, clinical nurse manager at National Ambulatory...

Enhancing employee safety is an ongoing process, not a one-and-done initiative. That’s what led Brandy Ginzinger, RN, director of surgical services at UCF Lake Nona Medical Center in Orlando, to create her department’s...

Most people who make a mistake feel embarrassed, but often these experiences can be a valuable learning tool. In fact, sharing what could have gone wrong with colleagues helps them avoid similar missteps. That’s why staff...

If you want your staff to make going green a part of their day-to-day mindset, the process must be as simple and as convenient as possible. Placing recycling containers within an arm’s reach of wherever they work...

Staff at Vance Thompson Vision, an ophthalmic surgery center in Sioux Falls, S.D., hold the hands of patients who are particularly anxious before they enter surgery. The team is convinced the practice is every bit as effective...

Patients who are being prepped for surgery are often nervous and distracted with what’s going on around them. It’s important to ensure they comprehend and correctly confirm what’s noted on consent forms before...

Pediatric patients who undergo procedures at Hennepin County Medical Center in Minneapolis are given Worry Monsters, adorable homemade stuffed animals that help them deal with the stress of surgery....

Reading about a wide range of topics and people helps to build awareness about the importance of cultural diversity, says Crystal N. Johnson-Mann, MD, an assistant professor of minimally invasive and bariatric surgery...

Asking patients to follow strict NPO restrictions is no longer commonplace — and for good reason. Allowing patients to drink clear fluids up to two hours before their scheduled procedures keeps them hydrated, reduces...

Many patients at Einstein Endoscopy Center in Blue Bell, Pa., leave behind the no-slip socks they’re provided. “The socks are used only for a couple of hours, and we used to throw them away, but, at the suggestion of a patient,...

When linens were in short supply during COVID-19, staff at Houston Physicians’ Hospital (HPH) struggled to procure enough cotton blankets to keep their patients warm. When they reached out to vendors to try to obtain more...

Surgeons at Houston Premier Surgery Center in The Villages sign surgical sites in pre-op and huddle with the surgical team in the OR to make sure they signed the correct spot. It’s often a straightforward process, but orthopedic...

Reprocessing techs at outpatient ophthalmic facilities don’t often deal with grossly contaminated instruments, so it helps to alert them when tools are in need of extra attention before sterilization. “Enzymatic detergents...

Patients don’t always pay attention to discharge information while they’re recovering in post-op or remember what they were told after they leave the facility. The written instructions they receive are often mixed in...

Surgical apps provide surgical teams with instant access to a wealth of useful information, points out Adela Cuel, RN, CNOR, an OR nurse in Kingston, Tenn. She says the following apps can be purchased for around $1,...

Avoid using medication containers with barcodes imprinted horizontally on rounded surfaces because they could result in scanning failures that compromise patient safety, warns the Institute of Safe Medication Practices (ISMP)....

At the beginning of the pandemic, Erin Donohue, BSN, RN, CCRN, and Allie Toczylowski, BSN, RN, CCRN, drew chalk artwork throughout the staff parking garages of the Einstein Healthcare Network in Philadelphia. They wrote...

A popular form of entertainment is a great way to boost your staff’s engagement in infection prevention training. “We decided to turn an entire education session into a zombie-themed escape room with an emphasis on...