Robin Chard, PhD, RN, CNOR, Associate Professor, Nursing Nova Southeastern University, Ft. Lauderdale, FL
Communications and Relationship Management
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In her session, Chard will review effective negotiation skills that may be used in a multidisciplinary environment. She will also instruct participants on effective methods mangers may use to foster collaborative, interdisciplinary relationships. Also, she will provide participants with tools for evaluating organizational effectiveness in perioperative services.
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Renae Battié, MN, RN, CNOR, Associate Vice President for Perioperative Services, Franciscan Health System, Tacoma, WA
Human Resources Management
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Battié will review the key aspects of human resource management in the surgical services setting. She will discuss the impact of the current nursing shortage and review strategies nurse managers can use to reduce its impact. Battie will describe the benefits of successful recruitment and the interview process, identify key components of a comprehensive orientation program and various approaches to staff scheduling, as well as provide methods for assessing staff competency.
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| David A. Wyatt, MA, MPH, BSN, RN, CNOR, Administrative Director of Operative Services, Vanderbilt University Medical Center, Nashville, TN Professionalism
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In this session, Wyatt will lead a discussion of what professionalism means in the discipline of nursing, particularly as it relates to perioperative nursing management. He will identify ethical standards of nursing practice and discuss how participants can apply concepts of professionalism to current nursing management practices.
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Julia (Julie) Thompson, PhD, RN, CNS, CIP, CNOR, Administrative Director of Research & Sponsored Programs, Harris Health System, Houston, TX
Leadership
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In her session, Thompson will explore the basic concepts of leadership and how to differentiate between leadership and management. Thompson will instruct participants in how to utilize productivity methods and forecasting. Participants will also learn how to manage resources and implement cost containment strategies. They will also develop a personal model of leadership that they can implement in their organization. Finally, Thompson will facilitate a discussion on the change process.
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Angela Christensen, MNA, BSN, RN, Administrator of Surgical Services, St. Luke’s Regional Medical Center, Boise, ID
Financial Management
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Christensen will review of the key aspects of financial management as they relate to perioperative services departments. In this session, participants will learn how to develop an operating budget, the business foundation of a surgical services department. Participants will also learn how to utilize productivity methods and forecasting, key drivers of efficiency. Finally, participants will learn tools for managing resources and implementing cost containment strategies, which are critical for managers to master in order to meet today’s economic challenges.
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Jim Stobinski, PhD, RN, CNOR, Director of Credentialing and Education, Competency and Credentialing Institute, Denver, CO
Surgical Services Management
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Stobinski will begin his session with a discussion of the current conditions affecting the surgical services workplace environment. He will help participants differentiate regulatory and accrediting agencies and why it is important to comply with professional and accreditation standards. Participants will also learn helpful metrics that determine effective surgical services outcomes. Finally, Stobinski will lead participants through a discussion of the importance of the coordination of work processes so as to effectively manage the surgical services suite.
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